We love hearing from you – and if there’s something we can help you with then check out our contact details below.
If you have a specific question, then it's worth checking out our FAQ’s where you’ll find lots of answers to some of the common things our customers ask us.
There's lots of ways to get in touch
If there's something we can help you with then contact us for help and support for whatever you need, whenever you need it.
- Live Chat - To speak to us online please click here and one of our customer services team will assist you (within our opening hours).
- Login to your Online Account
- Email us directly using our Contact Form
- SMS 07984 372 073
- Call Us 0208 080 6457
|Monday - Friday:||8AM||6PM|
|Saturday (existing customers)||9AM||1PM|
|Sunday and Bank Holidays in England and Wales||Closed|
The Poynt North
45 Wollaton Street
See all FAQs
Have you checked out our Frequently asked questions?
We have lots! Chances are the answers you’re looking for might be here.
Manage your account online
With an Oakbrook online account you're always in control. It's packed full of features so you can manage your loan any time. When you login you can:
- View your loan summary and repayment details
- Make a one-off payment or overpayment
- Change your payment date
- View and setup Direct Debits
- Manage your contact preferences
- Edit your contact details
- Set up a digital payment plan if you are struggling with your monthly payments
- Settle your loan
- Contact us directly with any queries